- How can you possibly match or beat the pricing of the Big Box stores? Don't they have economies of scale that OEX doesn't have?
- Can you match Amazon’s price? Or match other competitors' pricing?
- Do you charge for shipping? How do you deliver – courier service, UPS?
- What kind of customers do you serve?
- What other services besides supplies do you offer?
- How does your Rewards Program Work?
- How does invoicing work?
- What is the POTM (Pen of the Month) Club?