Go to any office product supplier's website and read their blog and you'll find a post about how to choose an office products supplier. They'll talk about price, selection, ordering, brands, delivery, etc. And they'll always give you reasons why they're the best choice. So ..............here you are reading my blog post titled "How to Choose an Office Supply Vendor - Part 1" ......................and I'm not going to be that much different. I mean, really - you don't expect me to recommend someone else, do you?
Yes, in this and subsequent "parts" I will discuss those topics - and others- but I'm going to start today with one that everybody else seems to forget. And yes, I'm going to tell you that Office Express is great at it - because we are. That topic is:
Being Your Advocate
When choosing an office supply dealer, the first thing that you should look for is someone who is going to be your advocate - not just try to sell you something and take your money. The dealer you select should evaluate your company, its purchase history, the way the office is set up, etc. and make recommendations that are beneficial to YOU. They should examine issues like:
- Do you keep a supply closet full of items for employees to use?
- If so, how often do the items in the closet turn over?
- If not, should you? Or are you better off ordering just in time?
- Do they have an equivalent grade of <insert item here> that they can provide at a lower cost than your current supplier?
- Do you use managed print services? If not, should you?
- Is your filing system efficient? If yes, good for you! If not, can they help you redesign it so it works better for you?
Those are just the tip of the iceberg. If your company is doing/buying something that really isn't working well, your dealer should be able to help you solve it the best way for you - not the most profitable way for them. They should show you ways to streamline your expenses and manage your office efficiently. And if you're rocking everything, then they should support you and supply you with what you need to continue.
At Office Express, we look out for YOU. In every area, whether it be supplies, furniture, printing or promotional products, we will recommend what's best for YOU. We are dedicated to our customers. It is our goal to find win-win solutions to help you save money, solve problems and increase your business.
We live by our Core Values:
- Passion for Customer Needs
- Great at Relationships
- Going Above and Beyond
- Out-of-the-box Problem Solving
- Always Learning
- Positive Attitude
Our goal is to form a long-lasting relationship with you that is built on trust. We'll take the time to get to know you and your business and ensure that you are getting all the help and guidance we can possibly provide. At Office Express, we put in the extra effort and go the extra mile for YOU. We bring you solutions that are tailored to YOUR specific circumstances and needs.
If you're reading this and you're not a customer yet, CALL US. Give us the opportunity to show you how it's really done.
If you are a customer - Thank You! We value each and every one of you and look forward to continuing our relationship with you for many years to come.