What Are Customers Saying About OEX?
Our number one priority since 1986 has been pleasing you, the customer. If you're happy, then we're happy.
Understanding and meeting our customer's needs is our top priority. It's what keeps you happy and keeps us growing. Here are some of the most common needs and how we've answered the call:
Service – our customers refer us to others because of our quick, creative solutions to their needs and commitment to a long-term partnership.
Local – our customers want to work with a local company and support the local economy.
Reporting – our CxIntelligence tool provides our customers complete transparency into their spend.
Website – easy and fast to use; we'll set up a custom online eStore for your company.
Pricing – we partner with you and help you reduce your overall procurement costs.
The team at Office Express has been incredibly helpful, flexible, understanding, and friendly. Their work is excellent and timely. They have been wonderful to work with!
Dear Steve, I wanted to take a moment to thank you for the outstanding customer service you have provided for this issue. Your continuous follow up was very much appreciated and we received an exceptional replacement, top of the line from Iceberg. I have not seen one in glass before with such a modern frame, thank you very much.
If you ever need a customer reference/survey I’d be happy to sing your praises!
I mentioned to you how much I appreciate Diana and Wendy, but today I wanted to put those words on paper. Most people will send a note/call when they receive bad customer service and won’t take the same amount of time to let people know how much their customer service means to them. Well “Diana and Wendy” I want you to know how much I appreciate you. You have never made me feel like that I’m asking too much or that I’m getting on your nerves. Between the custom stamp pads or where to send the promo items I always feel that you go out of your way to make me feel that it’s not a bother and for that I want you to know how much I appreciate you! I wanted to put this in writing for others to know that the little things that you do on a regular basis means a lot to me!!!
I also want to extend my sincere gratitude to the delivery men, Tony and Steve. They are such awesome men. They are so attentive to any wants or needs that are asked of them. They are very professional and so very polite. Please tell them thank you for all they do and that they are the BEST!! I would greatly appreciate that.
"Companies that don't use OEX miss out BIG TIME!!! You guys are ALWAYS great about everything!"
“We received these in house today and they look great! Thank you so much for the quick turnaround time, we really appreciate it!”
“YOU ARE SUCH A ROCK STAR!!!!!!!
Thanks a million for your awesome help as usual.
Have a wonderful day. :-)”
“The banner is BEAUTIFUL. THANKS SO MUCH!
And thanks for a great delivery specialist, D.
God Bless you guys!
“I just want you to know how pleased we are with your printing and shipping services. Can’t thank you enough for the super price and service. The flyers are beautiful! ”
“Wow! Thanks for your quick work. Great job. ”
“In the years that I have been with St. Vincent de Paul, I have enjoyed every aspect of working with Office Express - from the ordering of supplies to printing projects...
Your staff is outstanding in general but I wanted you to know in particular how much I enjoy A., D. and R.
“You are the best :-) ”
“I want to first thank you for your wonderful, hard work and patience with our event invitations.”
“You are a blessing S.! Thank you! ”
“We love the furniture. It looks great, and is very functional. Thank you for all of your help! We’ll let you know when we need more furniture.”
“Just wanted to give you a quick update, the brochure looks perfect. ...Thanks for your quick response and quality work.”
“This [custom printing] is really amazing! You are the very best at what you do that I have seen and I am especially grateful to you because of the short turnaround time and large amount of content. This is better than I deserve. ”
“I sent R. an email this morning telling her that we are very satisfied and kudos to your employees. They were very professional and patient. Thank you again for everything. ”
“I wanted to reach out and thank you about the office furniture- everything looks absolutely lovely!”
“Just wanted to let you know that install went wonderful this morning. The workstations look/fit great :-). Thank you so much for all your efforts!”
“Just wanted to wish you Happy Thanksgiving and to let you know we appreciate the partnership we have with you and your company. You guys have done a great job and we thank you for always being so helpful!
Have a blessed holiday!!
“Good Morning I would just like to take a minute and thank all of you for the wonderful job and hard work you did for us!! You have no idea what it meant to him and to me that you kicked it in high gear and got it out for me in no time at all...
Office Express once again has gone a step above we are grateful you are on our team!!!
“We are 100% completed satisfied the way our account is handled. From the Customer Service and the prompt delivery, we could not ask for better service.
“I want to thank you for sticking with me while in the process of writing the card “I Can Do This”. Many a time I thought you were going to say, out of here, come back when you get it right... you have the patience of a saint. Again thank you and Office Express.”
“I am so grateful to be working with such a great group of people. God bless you and everyone at OEX :)”
“I heard that our books just arrived at Manresa! Thank you for all you did to make this happen! Have a wonderful and blessed Thanksgiving! i’m in Indiana right now, so won’t see them until Saturday. Can’t wait! ”
“The web site was too easy – I may never call again! ”
“You are a genius!! I approve. Please let me know when we can order the first batch. Thank you as always you are so good at this.”
...Your team did a great job last week and was successful in ensuring we received our Certificate of Occupancy before the end of the day on Friday. Again, your team exceeded my expectations and was a pleasure to work with!! ...
I appreciate all that you have done and I will continue to refer any business opportunities I come across to you.”
“We received the handbook and it looked great! We are very pleased with the end product. Thank you!”
We must be doing something right all these years to have so many satisfied customers. Feel free to read through the testimonials we have received and see how we've satisfied our customers. We hope to see your name on the list next!