Mid-Market Full Service Advantage with Rick Allor
Rick Allor poses against a floorplan backdrop.
The OEX Factor: Mid-Market, Full-Service Advantage
By Rick Allor, Executive Director of Sales at OEX
Welcome to The OEX Factor. This is where we get real about how we work, what drives us, and why our approach consistently leads to spaces that empower your brand and actually work for your people.
I'm proud to be the first to write a feature for The OEX Factor because I’ve spent 33 years dedicated to helping businesses thrive. It's my goal to eliminate the hassle and streamline your customer experience. When it comes to commercial interiors, I’ve seen my fair share of businesses bartering to get their spaces treated as they deserve. Some projects run smoothly. Others get stuck in the mire of too many vendors and too little service, quickly making small problems into big headaches. And often, the result doesn’t reflect the time, energy, or money that went into the project.
That’s why OEX exists.
We weren’t built to be the biggest player in the market. We were built to be the most complete, accountable, and easy-to-work-with partner for commercial interiors, especially for companies like yours.
So, if you're planning a move, refreshing your space, or trying to bring order to a project that’s spiraling out of control, I’m here to tell you the truth: you don’t need more vendors.
You need one partner who can take the whole thing off your plate and do it right.
That’s what we do.
What We Mean When We Say “Full-Service”
We don’t just deliver furniture. We design and build workspaces that excel, from the layout under your feet to the lighting above your head. And we do it all under one roof, with in-house teams who take pride in getting it right the first time.
Here’s what that looks like:
Interior design done by our professional interior designers, customized to your brand, your culture, and your people.
Construction-related finishes like flooring, wall systems, paneling, acoustics, and lighting which are seamlessly integrated into your project, not bolted on at the end.
Furniture solutions that are tailored to how your team actually works, offering options across manufacturers and partnership from our workspace solutions consultants to help you make smart, lasting choices.
Finishing touches like décor, greenery, branding elements, and accessories that pull the space together and reflect your identity.
Installation and Day 2 support handled by our own crews — with a guarantee that we’ll make it right if anything’s off.
Print services for signage, branded materials, and marketing pieces, organized and edited by our in-house print team and graphic designer.
Office supply and delivery that is coordinated for you by our supply solutions consultants and managed by your own dedicated driver, with stock delivered the way you want it, when you need it.
What does that mean for you? One team. One plan. One point of contact who is responsible for getting it done. But not just completed – finished beautifully, on time, and on budget.
Who We’re Built For
Why Mid-Sized Companies are Our Sweet Spot
We work best with companies that are growing, evolving, and need a partner who can adapt with them, not slow them down.
You might not be furnishing 20 floors, but you’re not just shopping for one desk either. You’re in that mid-market space where the needs are real, the timelines are tight, and the expectations are high. You deserve solutions that are smart, thoughtful, and right-sized — but the high-tier furniture manufacturers and dealers won’t take your job. You aren’t in their market, but you still deserve their quality.
It only increases your problem that the bulk of mid-market dealers don’t have full-service capabilities. Most of our competitors stop at design and furniture. We keep going — through walls, floors, installation, follow-through, and support. And we do it for clients who want professional execution from a partner that delivers high-end results for mid-market needs.
Want to see this action? Check out a mid-market project like yours in our Case Study below — you won't want to miss it.
One Partner. Real Accountability.
Here’s what it comes down to:
You shouldn't have to manage multiple vendors just to get one project done.
You should be able to call one person who understands the full scope, sees the big picture, and gets the job done the right way.
That’s OEX.
We make one of your toughest projects feel a whole lot easier.
Finally, the OEX Factor Means Inside Access
This series is our way of giving you a look behind the scenes. No jargon. No hard sell. Just real-world insights from a team that’s built to do more — and do it better.
We’re not just here to sell a service. We’re here to give you a clearer, more reliable way to build out your workspace — whether you’re remodeling a single floor or managing a portfolio of offices.
You deserve a partner that can take the weight off your team and deliver results that exceed your expectations. So, if you’re thinking about a change — or if your current vendor can’t quite deliver what you need — let’s start a conversation. Call us to ask any questions or talk about your unique needs with one of our workspace solutions consultants. Your free 15-minute consultation is here — just call 248.307.1850. No conditions, no cost. We're here for you.
– Rick
Executive Director of Sales, OEX
